{"id":1175,"date":"2024-10-12T06:59:09","date_gmt":"2024-10-12T03:59:09","guid":{"rendered":"https:\/\/help.torod.co\/?post_type=docs&p=1175"},"modified":"2026-02-03T17:09:32","modified_gmt":"2026-02-03T14:09:32","password":"","slug":"creating-shipments","status":"publish","type":"docs","link":"https:\/\/help.torod.co\/en\/docs\/creating-shipments\/","title":{"rendered":"Creating Shipments"},"content":{"rendered":"

This article explain the steps to create a shipment.<\/strong><\/p>\n

Shipments can be created in two ways, by shipping an existing order, or by creating a new shipment.<\/p>\n

 <\/p>\n

Shipping an Existing Order<\/h3>\n
    \n
  1. \n

    Go to the Orders page<\/p>\n<\/li>\n

  2. \n

    Select the order you wish to ship, if you have difficulty finding it, you can use \u25c0\ufe0e<\/span>the filters<\/a><\/p>\n<\/li>\n

  3. \n

    Click “Ship Now”<\/p>\n<\/li>\n

  4. \n

    Edit the shipment information from the top if needed. You can modify the pickup address, delivery address, weight, number of boxes, and package dimensions, once editing is done, click “Apply”<\/p>\n<\/li>\n

  5. \n

    Choose type of shipment, dry , refrigerated, express, or (parcel stations)<\/p>\n<\/li>\n

  6. \n

    Choose the shipping company, companies can be sorted by fastest or cheapest<\/p>\n<\/li>\n

    You can search for a shipping company by typing its name in the search box.<\/div>\n
  7. \n

    Click “Ship with”<\/p>\n<\/li>\n

  8. \n

    A label purchase window will appear<\/p>\n<\/li>\n

  9. \n

    If you have a promotional code, you can use it here then click “Apply”<\/p>\n<\/li>\n

    Entering the code here applies it to the current order only, if the code is multi-use, we recommend adding it via the Promo Code page for it to work on future orders without needing to re-enter it manually each time. See instructions \u25c0\ufe0e<\/span>from here<\/a>.<\/div>\n
  10. \n

    Click “Confirm Purchase” to ship the order or “Close” to cancel<\/p>\n<\/li>\n

  11. \n

    A label download window will appear<\/p>\n<\/li>\n

  12. \n

    Click “Download” to download the label<\/p>\n<\/li>\n

  13. \n

    Click “Send” to send notifications to the customer<\/p>\n<\/li>\n

  14. \n

    Click “x” to close the window<\/p>\n<\/li>\n

  15. \n

    The order details page will appear, \u25c0\ufe0e<\/span>click here<\/a>to see instructions.<\/p>\n<\/li>\n<\/ol>\n

     <\/p>\n

    Shipping a New Order<\/h3>\n
      \n
    1. \n

      Click “Create Shipment” at the top of the page<\/p>\n<\/li>\n

    2. \n

      Choose the pickup address. If it doesn’t exist, click “New Address”<\/p>\n<\/li>\n

    3. \n

      Choose the customer. If the customer doesn’t exist, click “New Customer”<\/p>\n<\/li>\n

      The general shipment route will appear below, showing where it will depart from and where it will arrive.<\/div>\n
    4. \n

      Click “Next”<\/p>\n<\/li>\n

    5. \n

      Fill in the information, note that the value entered for “Product Value” is the final amount the customer will pay<\/p>\n<\/li>\n

    6. Read the declaration, then click the checkbox icon<\/li>\n
    7. Click “Next” to proceed to the next step, or “Back” to return to the previous step<\/li>\n
    8. \n

      Edit the shipment information from the top if needed. You can modify the pickup address, delivery address, weight, number of boxes, and package dimensions, once editing is done, click “Apply” <\/p>\n<\/li>\n

      Acknowledging the contents of shipped materials is mandatory.<\/div>\n
    9. \n

      Choose type of shipment, dry , refrigerated, express, or (parcel stations)<\/p>\n<\/li>\n

    10. \n

      Choose the shipping company, companies can be sorted by fastest or cheapest<\/p>\n<\/li>\n

      You can search for a shipping company by typing its name in the search box.<\/div>\n
    11. \n

      Click “Ship with”<\/p>\n<\/li>\n

    12. \n

      A label purchase window will appear<\/p>\n<\/li>\n

    13. \n

      If you have a promotional code, you can use it here then click “Apply”<\/p>\n<\/li>\n

      Entering the code here applies it to the current order only, if the code is multi-use, we recommend adding it via the Promo Code page for it to work on future orders without needing to re-enter it manually each time. See instructions \u25c0\ufe0e<\/span>from here<\/a>.<\/div>\n
    14. \n

      Click “Confirm Purchase” to ship the order or “Close” to cancel<\/p>\n<\/li>\n

    15. \n

      A label download window will appear<\/p>\n<\/li>\n

    16. \n

      Click “Download” to download the label<\/p>\n<\/li>\n

    17. \n

      Click “Send” to send notifications to the customer<\/p>\n<\/li>\n

    18. \n

      Click “x” to close the window<\/p>\n<\/li>\n

    19. \n

      The order details page will appear, \u25c0\ufe0e<\/span>click here<\/a>to see instructions.<\/p>\n<\/li>\n<\/ol>\n

       
      \n

      https:\/\/help.torod.co\/wp-content\/uploads\/2024\/10\/Torod_v7_-_v14.mp4<\/a><\/video><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"

      This article explain the steps to create a shipment. Shipments can be created in two ways, by shipping an existing<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[23],"doc_tag":[],"class_list":["post-1175","docs","type-docs","status-publish","hentry","doc_category-shipment-management-en"],"year_month":"2026-04","word_count":543,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Dalal Alsaadan","author_nicename":"d-alsaadantorod-co","author_url":"https:\/\/help.torod.co\/en\/author\/d-alsaadantorod-co\/"},"doc_category_info":[{"term_name":"Shipments Management","term_url":"https:\/\/help.torod.co\/en\/docs-category\/shipment-management-en\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs\/1175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/comments?post=1175"}],"version-history":[{"count":2,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs\/1175\/revisions"}],"predecessor-version":[{"id":1178,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs\/1175\/revisions\/1178"}],"wp:attachment":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/media?parent=1175"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/doc_category?post=1175"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/doc_tag?post=1175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}