{"id":1211,"date":"2025-12-22T11:18:48","date_gmt":"2025-12-22T08:18:48","guid":{"rendered":"https:\/\/help.torod.co\/?post_type=docs&#038;p=1211"},"modified":"2026-02-04T16:00:14","modified_gmt":"2026-02-04T13:00:14","password":"","slug":"cod","status":"publish","type":"docs","link":"https:\/\/help.torod.co\/en\/docs\/cod\/","title":{"rendered":"Cash on Delivery (COD)"},"content":{"rendered":"<p><strong>This article explains the Cash on Delivery (COD) mechanism and how to access the COD page to review order statuses.<\/strong><\/p>\n<p>To access the COD page, go to Settings, then Wallet, then click &#8220;COD&#8221;.<\/p>\n<h3>COD Mechanism<\/h3>\n<ol>\n<li>After creating and successfully delivering the shipment, the shipment will appear on the COD page, and a \u2713 mark will appear next to &#8220;Under Review&#8221;<\/li>\n<li>After collecting the cash, a \u2713 mark will appear next to &#8220;Cash Collected&#8221;<\/li>\n<li>After a one-week period from collection, the funds will be transferred to your account, and a \u2713 mark will appear next to &#8220;Transferred&#8221;<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h3>Search and Filters<\/h3>\n<p>There are 3 search fields on this page, which are explained below.<\/p>\n<table class = \"table\">\n<thead>\n<tr>\n<th>Search Field<\/th>\n<th>What it does<\/th>\n<\/thead>\n<tbody>\n<tr>\n<td>Customer Information<\/td>\n<td>Search using the customer&#8217;s name, phone number, or email address.<\/td>\n<\/tr>\n<tr>\n<td>Tracking Number<\/td>\n<td>Search using the shipment&#8217;s tracking number.<\/td>\n<\/tr>\n<tr>\n<td>Order Number<\/td>\n<td>Search using the shipment&#8217;s order number.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>This article explains the Cash on Delivery (COD) mechanism and how to access the COD page to review order statuses.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[22],"doc_tag":[],"class_list":["post-1211","docs","type-docs","status-publish","hentry","doc_category-payments-and-billing"],"year_month":"2026-04","word_count":141,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Dalal Alsaadan","author_nicename":"d-alsaadantorod-co","author_url":"https:\/\/help.torod.co\/en\/author\/d-alsaadantorod-co\/"},"doc_category_info":[{"term_name":"Payments &amp; Billing","term_url":"https:\/\/help.torod.co\/en\/docs-category\/payments-and-billing\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs\/1211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/comments?post=1211"}],"version-history":[{"count":1,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs\/1211\/revisions"}],"predecessor-version":[{"id":1212,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/docs\/1211\/revisions\/1212"}],"wp:attachment":[{"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/media?parent=1211"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/doc_category?post=1211"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.torod.co\/en\/wp-json\/wp\/v2\/doc_tag?post=1211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}